MAE DD

Q is working as a placement student with a company that manufactures waste compactors. One morning, Q’s supervisor takes a call from a facilities manager at a large customer site. <img src="https://cms25.neocities.org/Double%20Diamond%20Images/QandSupppp.png" alt=""; width="45%"> The customer is frustrated: breakdowns of the compactors seem to be happening more often, leading to costly delays. Q has already visited that site while work shadowing maintenance engineers and is familiar with the model of compactor used. The maintenance engineer that Q shadowed on their visit to that site had complained that this model of compactor tends to break down regularly. After hanging up, Q’s supervisor turns to Q: “This could be an important case. It is a good chance for you to show how you’d tackle an issue like this. If it were up to you, what do you think we should do This is a real headache for the client. It could be a good chance for you to show how you’d approach a challenge like this. If it were up to you, what do you think we should do first?” --- ''What should Q suggest as the first step?'' • [[Speak to the maintenance engineers->Speak]] who service that site and those models of machines to gather data from them about when and how the breakdowns occur. Arrange to accompany the maintenance engineers as they visit sites with that model. • Suggest that the customer [[upgrade to a new model->Upgrade]] since that model is known to break down regularly. • Look through [[documentation for that model->Research]] to see if the issue is mentioned there.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor agrees that this is a good first step which aligns with the ''Discover'' phase of the ''Double Diamond''. --- Q spends a few days visiting customer sites and gathering data. • Operators at the site in question say jams happen when the compactor is running at peak load. • Maintenance engineers note that there tend to be more worn parts to replace in this model than other models. • The facilities manager adds that the machine is only 2 years old. They had a couple of problems with it last year at about this time, but then it worked fine. It started breaking down again in the last couple of months. Q’s supervisor says: “OK, you’ve gathered some information. What do you think you should do next?” ####What should Q suggest? • [[Summarise the issue->SummariseSpeak]] as: “Breakdowns in this model of compactors are linked to heavy loads, component wear, and possibly environmental conditions. We need to clarify which of these is the main driver so we can target our response.” • Since we don’t have a clear insight into the root cause, we should [[keep collecting data ->CollectSpeak]] and avoid narrowing the issue down yet.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor agrees “That’s a good way to frame it — clear enough to guide us, but still open to different possible causes. It aligns with the ''Define'' phase of the ''"Double Diamond”''. --- Together, Q and their supervisor sit down with the notes. They know the issues could be linked to: • High load conditions • Worn components • Or possibly seasonal factors. Q’s supervisor asks “What do you suggest we do next?” ''What should Q suggest?'' • The parts seem to wear out more quickly in this model. We should look for stronger [[replacement parts->ReplaceSummariseSpeak]] that will last longer. • Work with the operators and maintenance engineers to [[brainstorm possible solutions->BrainstormSummariseSpeak]]. For example, adjusting usage patterns during peak load, trialling alternative replacement parts, or testing whether environmental factors like heat and dust are contributing.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor says “I see the value in gathering more information, but at some point we have to move to the'' Define ''phase to bring clarity. If we don’t narrow down, the problem stays too broad to act on.” --- Together, Q and their supervisor sit down with the notes. They know the issues could be linked to: • High load conditions • Worn components • Or possibly seasonal factors. Q’s supervisor asks “What do you suggest we do next?” ####'What should Q suggest? • The parts seem to wear out more quickly in this model. We should look for stronger [[replacement parts->ReplaceCollectSpeak]] that will last longer. • Work with the operators and maintenance engineers to [[brainstorm possible solutions->BrainstormCollectSpeak]]. For example, adjusting usage patterns during peak load, trialling alternative replacement parts, or testing whether environmental factors like heat and dust are contributing.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor says “Before thinking about upgrading, let’s follow the ''Discover'' phase of the ''Double Diamond'' to make sure that we’ve looked at the problem properly”. --- Q spends a few days visiting customer sites and gathering data. • Operators at the site in question say jams happen when the compactor is running at peak load. • Maintenance engineers note that there tend to be more worn parts to replace in this model than other models. • The facilities manager adds that the machine is only 2 years old. They had a couple of problems with it last year at about this time, but then it worked fine. It started breaking down again in the last couple of months. Q’s supervisor says: “OK, you’ve gathered some information. What do you think you should do next?” ####What should Q suggest? • [[Summarise the issue->SummariseUpgrade]] as: “Breakdowns in this model of compactors are linked to heavy loads, component wear, and possibly environmental conditions. We need to clarify which of these is the main driver so we can target our response.” • Since we don’t have a clear insight into the root cause, we should [[keep collecting data ->CollectUpgrade]] and avoid narrowing the issue down yet.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor says “While desk-based research is important, that won’t tell us why breakdowns are happening now at this site. It would be better to get direct evidence.. --- Q spends a few days visiting customer sites and gathering data. • Operators at the site in question say jams happen when the compactor is running at peak load. • Maintenance engineers note that there tend to be more worn parts to replace in this model than other models. • The facilities manager adds that the machine is only 2 years old. They had a couple of problems with it last year at about this time, but then it worked fine. It started breaking down again in the last couple of months. Q’s supervisor says: “OK, you’ve gathered some information. What do you think you should do next?” ####What should Q suggest? • [[Summarise the issue->SummariseResearch]] as: “Breakdowns in this model of compactors are linked to heavy loads, component wear, and possibly environmental conditions. We need to clarify which of these is the main driver so we can target our response.” • Since we don’t have a clear insight into the root cause, we should [[keep collecting data ->CollectResearch]] and avoid narrowing the issue down yet.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor agrees “That’s a good way to frame it — clear enough to guide us, but still open to different possible causes. It aligns with the ''Define'' phase of the ''Double Diamond”''. --- Together, Q and their supervisor sit down with the notes. They know the issues could be linked to: • High load conditions • Worn components • Or possibly seasonal factors. Q’s supervisor asks “What do you suggest we do next?” ####What should Q suggest? ''• The parts seem to wear out more quickly in this model. We should look for stronger [[replacement parts->ReplaceSummariseUpgrade]] that will last longer. • Work with the operators and maintenance engineers to [[brainstorm possible solutions->BrainstormSummariseUpgrade]]. For example, adjusting usage patterns during peak load, trialling alternative replacement parts, or testing whether environmental factors like heat and dust are contributing.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor says “I see the value in gathering more information, but at some point we have to move to the ''Define phase'' to bring clarity. If we don’t narrow down, the problem stays too broad to act on.” --- Together, Q and their supervisor sit down with the notes. They know the issues could be linked to: • High load conditions • Worn components • Or possibly seasonal factors. Q’s supervisor asks “What do you suggest we do next?” ####What should Q suggest? • The parts seem to wear out more quickly in this model. We should look for stronger [[replacement parts->ReplaceCollectUpgrade]] that will last longer. • Work with the operators and maintenance engineers to [[brainstorm possible solutions->BrainstormCollectUpgrade]]. For example, adjusting usage patterns during peak load, trialling alternative replacement parts, or testing whether environmental factors like heat and dust are contributing.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor agrees “That’s a good way to frame it — clear enough to guide us, but still open to different possible causes. It aligns with the ''Define'' phase of the ''Double Diamond''”. --- Together, Q and their supervisor sit down with the notes. They know the issues could be linked to: • High load conditions • Worn components • Or possibly seasonal factors. Q’s supervisor asks “What do you suggest we do next?” ####What should Q suggest? • The parts seem to wear out more quickly in this model. We should look for stronger [[replacement parts->ReplaceSummariseResearch]] that will last longer. • Work with the operators and maintenance engineers to [[brainstorm possible solutions->BrainstormSummariseResearch]]. For example, adjusting usage patterns during peak load, trialling alternative replacement parts, or testing whether environmental factors like heat and dust are contributing.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor says “I see the value in gathering more information, but at some point we have to move to the'' Define phase ''to bring clarity. If we don’t narrow down, the problem stays too broad to act on.” --- Together, Q and their supervisor sit down with the notes. They know the issues could be linked to: • High load conditions • Worn components • Or possibly seasonal factors. Q’s supervisor asks “What do you suggest we do next?” ####What should Q suggest? • The parts seem to wear out more quickly in this model. We should look for stronger [[replacement parts->ReplaceCollectResesarch]] that will last longer. • Work with the operators and maintenance engineers to [[brainstorm possible solutions->BrainstormCollectResearch]]. For example, adjusting usage patterns during peak load, trialling alternative replacement parts, or testing whether environmental factors like heat and dust are contributing.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor says. “I get your concern but jumping straight to solutions risks wasting resources. Following the ''Develop'' phase of the ''Double Diamond,'' we should test before we treat.” --- Q and their supervisor run small trials with the operators and maintenance engineers: • At the site with the known problem, they try swapping in tougher replacement parts. This helps a little, but the jams continue. They also check their records and see that most failures occur during the hottest months, suggesting environmental factors play a role too. • At a different site, they reduce the compactor’s load during peak hours. Breakdowns drop noticeably. Q’s supervisor says: “It looks like a combination of issues rather than a single cause. I will report this to the company management, but I’ll need to include recommendations. Since we can’t fix everything at once, what do you think our recommendations should be?” ####What should Q suggest? • Since load is coming through as the clearest factor, issue a recommendation to all customers using this model to [[reduce loads->ReducePoor]]. • Propose some [[pilot testing->PilotPoor]] with a small group of customers, combining small load adjustments during peak times and regular monitoring of part wear, while exploring design tweaks that could improve cooling in hot weather.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor agrees “That’s a smart approach — keeping options open until the evidence speaks. That aligns with the ''Develop'' phase of the ''Double Diamond''” --- Q and their supervisor run small trials with the operators and maintenance engineers: • At the site with the known problem, they try swapping in tougher replacement parts. This helps a little, but the jams continue. They also check their records and see that most failures occur during the hottest months, suggesting environmental factors play a role too. • At a different site, they reduce the compactor’s load during peak hours. Breakdowns drop noticeably. Q’s supervisor says: “It looks like a combination of issues rather than a single cause. I will report this to the company management, but I’ll need to include recommendations. Since we can’t fix everything at once, what do you think our recommendations should be?” ####What should Q suggest? • Since load is coming through as the clearest factor, issue a recommendation to all customers using this model to [[reduce loads->ReduceGood]]. • Propose some [[pilot testing->Perfect]] with a small group of customers, combining small load adjustments during peak times and regular monitoring of part wear, while exploring design tweaks that could improve cooling in hot weather.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor says. “I get your concern but jumping straight to solutions risks wasting resources. Following the'' Develop'' phase of the ''Double Diamond'', we should test before we treat.” --- Q and their supervisor run small trials with the operators and maintenance engineers: • At the site with the known problem, they try swapping in tougher replacement parts. This helps a little, but the jams continue. They also check their records and see that most failures occur during the hottest months, suggesting environmental factors play a role too. • At a different site, they reduce the compactor’s load during peak hours. Breakdowns drop noticeably. Q’s supervisor says: “It looks like a combination of issues rather than a single cause. I will report this to the company management, but I’ll need to include recommendations. Since we can’t fix everything at once, what do you think our recommendations should be?” ####What should Q suggest? • Since load is coming through as the clearest factor, issue a recommendation to all customers using this model to [[reduce loads->ReducePoor]]. • Propose some [[pilot testing->PilotPoor]] with a small group of customers, combining small load adjustments during peak times and regular monitoring of part wear, while exploring design tweaks that could improve cooling in hot weather.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor agrees “That’s a smart approach — keeping options open until the evidence speaks. That aligns with the ''Develop'' phase of the ''Double Diamond''” --- Q and their supervisor run small trials with the operators and maintenance engineers: • At the site with the known problem, they try swapping in tougher replacement parts. This helps a little, but the jams continue. They also check their records and see that most failures occur during the hottest months, suggesting environmental factors play a role too. • At a different site, they reduce the compactor’s load during peak hours. Breakdowns drop noticeably. Q’s supervisor says: “It looks like a combination of issues rather than a single cause. I will report this to the company management, but I’ll need to include recommendations. Since we can’t fix everything at once, what do you think our recommendations should be?” ####What should Q suggest? • Since load is coming through as the clearest factor, issue a recommendation to all customers using this model to [[reduce loads->ReducePoor]]. • Propose some [[pilot testing->PilotGood]] with a small group of customers, combining small load adjustments during peak times and regular monitoring of part wear, while exploring design tweaks that could improve cooling in hot weather.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor says. “I get your concern but jumping straight to solutions risks wasting resources. Following the ''Develop'' phase of the ''Double Diamond'', we should test before we treat.” --- Q and their supervisor run small trials with the operators and maintenance engineers: • At the site with the known problem, they try swapping in tougher replacement parts. This helps a little, but the jams continue. They also check their records and see that most failures occur during the hottest months, suggesting environmental factors play a role too. • At a different site, they reduce the compactor’s load during peak hours. Breakdowns drop noticeably. Q’s supervisor says: “It looks like a combination of issues rather than a single cause. I will report this to the company management, but I’ll need to include recommendations. Since we can’t fix everything at once, what do you think our recommendations should be?” ####What should Q suggest? • Since load is coming through as the clearest factor, issue a recommendation to all customers using this model to [[reduce loads->ReducePoor]]. • Propose some [[pilot testing->PilotPoor]] with a small group of customers, combining small load adjustments during peak times and regular monitoring of part wear, while exploring design tweaks that could improve cooling in hot weather.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor agrees “That’s a smart approach — keeping options open until the evidence speaks. That aligns with the ''Develop'' phase of the ''Double Diamond''” --- Q and their supervisor run small trials with the operators and maintenance engineers: • At the site with the known problem, they try swapping in tougher replacement parts. This helps a little, but the jams continue. They also check their records and see that most failures occur during the hottest months, suggesting environmental factors play a role too. • At a different site, they reduce the compactor’s load during peak hours. Breakdowns drop noticeably. Q’s supervisor says: “It looks like a combination of issues rather than a single cause. I will report this to the company management, but I’ll need to include recommendations. Since we can’t fix everything at once, what do you think our recommendations should be?” ####What should Q suggest? • Since load is coming through as the clearest factor, issue a recommendation to all customers using this model to [[reduce loads->ReducePoor]]. • Propose some [[pilot testing->PilotGood]] with a small group of customers, combining small load adjustments during peak times and regular monitoring of part wear, while exploring design tweaks that could improve cooling in hot weather.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor says. “I get your concern but jumping straight to solutions risks wasting resources. Following the ''Develop ''phase of the ''Double Diamond'', we should test before we treat.” --- Q and their supervisor run small trials with the operators and maintenance engineers: • At the site with the known problem, they try swapping in tougher replacement parts. This helps a little, but the jams continue. They also check their records and see that most failures occur during the hottest months, suggesting environmental factors play a role too. • At a different site, they reduce the compactor’s load during peak hours. Breakdowns drop noticeably. Q’s supervisor says: “It looks like a combination of issues rather than a single cause. I will report this to the company management, but I’ll need to include recommendations. Since we can’t fix everything at once, what do you think our recommendations should be?” ####What should Q suggest? • Since load is coming through as the clearest factor, issue a recommendation to all customers using this model to [[reduce loads->ReducePoor]]. • Propose some [[pilot testing->PilotPoor]] with a small group of customers, combining small load adjustments during peak times and regular monitoring of part wear, while exploring design tweaks that could improve cooling in hot weather.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor agrees “That’s a smart approach — keeping options open until the evidence speaks. That aligns with the'' Develop ''phase of the ''Double Diamond''” --- Q and their supervisor run small trials with the operators and maintenance engineers: • At the site with the known problem, they try swapping in tougher replacement parts. This helps a little, but the jams continue. They also check their records and see that most failures occur during the hottest months, suggesting environmental factors play a role too. • At a different site, they reduce the compactor’s load during peak hours. Breakdowns drop noticeably. Q’s supervisor says: “It looks like a combination of issues rather than a single cause. I will report this to the company management, but I’ll need to include recommendations. Since we can’t fix everything at once, what do you think our recommendations should be?” ####What should Q suggest? • Since load is coming through as the clearest factor, issue a recommendation to all customers using this model to [[reduce loads->ReducePoor]]. • Propose some [[pilot testing->PilotGood]] with a small group of customers, combining small load adjustments during peak times and regular monitoring of part wear, while exploring design tweaks that could improve cooling in hot weather.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor says. “I get your concern but jumping straight to solutions risks wasting resources. Following the ''Develop'' phase of the ''Double Diamond'', we should test before we treat.” --- Q and their supervisor run small trials with the operators and maintenance engineers: • At the site with the known problem, they try swapping in tougher replacement parts. This helps a little, but the jams continue. They also check their records and see that most failures occur during the hottest months, suggesting environmental factors play a role too. • At a different site, they reduce the compactor’s load during peak hours. Breakdowns drop noticeably. Q’s supervisor says: “It looks like a combination of issues rather than a single cause. I will report this to the company management, but I’ll need to include recommendations. Since we can’t fix everything at once, what do you think our recommendations should be?” ####What should Q suggest? • Since load is coming through as the clearest factor, issue a recommendation to all customers using this model to [[reduce loads->ReducePoor]]. • Propose some [[pilot testing->PilotPoor]] with a small group of customers, combining small load adjustments during peak times and regular monitoring of part wear, while exploring design tweaks that could improve cooling in hot weather.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor agrees “That’s a smart approach — keeping options open until the evidence speaks. That aligns with the ''Develop'' phase of the ''Double Diamond''” --- Q and their supervisor run small trials with the operators and maintenance engineers: • At the site with the known problem, they try swapping in tougher replacement parts. This helps a little, but the jams continue. They also check their records and see that most failures occur during the hottest months, suggesting environmental factors play a role too. • At a different site, they reduce the compactor’s load during peak hours. Breakdowns drop noticeably. Q’s supervisor says: “It looks like a combination of issues rather than a single cause. I will report this to the company management, but I’ll need to include recommendations. Since we can’t fix everything at once, what do you think our recommendations should be?” ####What should Q suggest? • Since load is coming through as the clearest factor, issue a recommendation to all customers using this model to [[reduce loads->ReducePoor]]. • Propose some [[pilot testing->PilotPoor]] with a small group of customers, combining small load adjustments during peak times and regular monitoring of part wear, while exploring design tweaks that could improve cooling in hot weather.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor says. “I get your concern but jumping straight to solutions risks wasting resources. Following the ''Develop'' phase of the ''Double Diamond'', we should test before we treat.” --- Q and their supervisor run small trials with the operators and maintenance engineers: • At the site with the known problem, they try swapping in tougher replacement parts. This helps a little, but the jams continue. They also check their records and see that most failures occur during the hottest months, suggesting environmental factors play a role too. • At a different site, they reduce the compactor’s load during peak hours. Breakdowns drop noticeably. Q’s supervisor says: “It looks like a combination of issues rather than a single cause. I will report this to the company management, but I’ll need to include recommendations. Since we can’t fix everything at once, what do you think our recommendations should be?” ####What should Q suggest? • Since load is coming through as the clearest factor, issue a recommendation to all customers using this model to [[reduce loads->ReducePoor]]. • Propose some [[pilot testing->PilotPoor]] with a small group of customers, combining small load adjustments during peak times and regular monitoring of part wear, while exploring design tweaks that could improve cooling in hot weather.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor agrees “That’s a smart approach — keeping options open until the evidence speaks. That aligns with the ''Develop'' phase of the ''Double Diamond''” --- Q and their supervisor run small trials with the operators and maintenance engineers: • At the site with the known problem, they try swapping in tougher replacement parts. This helps a little, but the jams continue. They also check their records and see that most failures occur during the hottest months, suggesting environmental factors play a role too. • At a different site, they reduce the compactor’s load during peak hours. Breakdowns drop noticeably. Q’s supervisor says: “It looks like a combination of issues rather than a single cause. I will report this to the company management, but I’ll need to include recommendations. Since we can’t fix everything at once, what do you think our recommendations should be?” ####What should Q suggest? • Since load is coming through as the clearest factor, issue a recommendation to all customers using this model to [[reduce loads->ReducePoor]]. • Propose some [[pilot testing->PilotPoor]] with a small group of customers, combining small load adjustments during peak times and regular monitoring of part wear, while exploring design tweaks that could improve cooling in hot weather.

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor responds “Good thinking. For our ''Deliver ''phase, if we recommend a pilot then management can make decisions based on evidence.” --- ###(text-style:"bold")[[[Submit report->PerfectReport]]]

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor responds “Good thinking. For our ''Deliver ''phase, if we recommend a pilot then management can make decisions based on evidence.” ------------------------- ###(text-style:"bold")[[[Submit report->PilotPoorReport]]]

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor responds “Reducing loads across the board might help, but this would risk upsetting customers and may not address all the causes. Management will want a more balanced and evidence-driven recommendation. For our ''Deliver'' phase, let's recommend a pilot instead, then management can make decisions based on evidence." -------------------------------- ###(text-style:"bold")[[[Recommend Pilot and Submit report->ReducePoorReport]]]

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="30%"> Q’s supervisor responds “Reducing loads across the board might help, but this would risk upsetting customers and may not address all the causes. Management will want a more balanced and evidence-driven recommendation. For our ''Deliver ''phase, let's recommend a pilot instead, then management can make decisions based on evidence." -------------------------------- ###(text-style:"bold")[[[Recommend Pilot and Submit report->ReduceGoodtReport]]]

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor responds “Good thinking. For our ''Deliver ''phase, if we recommend a pilot then management can make decisions based on evidence.” ------------------------- ###(text-style:"bold")[[[Submit report->PilotGoodtReport]]]

Q’s supervisor presents the report, including Q’s analysis and recommendations, to the management team. Management is impressed with the structured approach: identifying the problem, testing options, and proposing pilots rather than rushing into a one-size-fits-all solution. They approve a small-scale rollout of the pilot measures at selected sites. If the results hold, the company plans to scale up the approach — and feed the findings into the design of the next generation of compactors. --------------------- <img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="50%"> ####Congratulations on helping the team achieve this outcome! You clearly have a good understanding of how to apply the Double Diamond. ''Here is your completion code: MAE-EM-DD''

Q’s supervisor presents the report, including Q’s analysis and recommendations, to the management team. Management is impressed with the structured approach: identifying the problem, testing options, and proposing pilots rather than rushing into a one-size-fits-all solution. They approve a small-scale rollout of the pilot measures at selected sites. If the results hold, the company plans to scale up the approach — and feed the findings into the design of the next generation of compactors. ------------------------------------ <img src="https://cms25.neocities.org/Double%20Diamond%20Images/QThinkingHappyss.png" alt=""; width="35%"> You have made some good choices to help the team achieve this outcome. ''Here is your completion code: MAE-EM-DD''

<img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="30%"> Q’s supervisor presents the report, including Q’s analysis and recommendations, to the management team. Management is impressed with the structured approach: identifying the problem, testing options, and proposing pilots rather than rushing into a one-size-fits-all solution. They approve a small-scale rollout of the pilot measures at selected sites. If the results hold, the company plans to scale up the approach — and feed the findings into the design of the next generation of compactors. --------------------- You have made some good choices to help the team achieve this outcome. ''Here is your completion code: MAE-EM-DD''

Q’s supervisor presents the report, including Q’s analysis and recommendations, to the management team. Management is impressed with the structured approach: identifying the problem, testing options, and proposing pilots rather than rushing into a one-size-fits-all solution. They approve a small-scale rollout of the pilot measures at selected sites. If the results hold, the company plans to scale up the approach — and feed the findings into the design of the next generation of compactors. --------------------- <img src="https://cms25.neocities.org/Double%20Diamond%20Images/Qthinkingss.png" alt=""; width="30%"> Unfortunately, you haven't chosen enough options related to the Double Diamond to complete the game. ###[[Please try again->Scene 1]]

Q’s supervisor presents the report, including Q’s analysis and recommendations, to the management team. Management is impressed with the structured approach: identifying the problem, testing options, and proposing pilots rather than rushing into a one-size-fits-all solution. They approve a small-scale rollout of the pilot measures at selected sites. If the results hold, the company plans to scale up the approach — and feed the findings into the design of the next generation of compactors. ------------------------------------ <img src="https://cms25.neocities.org/Double%20Diamond%20Images/Qthinkingss.png" alt=""; width="30%"> Unfortunately, you haven't chosen enough options related to the ''Double Diamond'' to complete the game. ###[[Please try again->Scene 1]]